State Farm® Insurance Agent Brandon Turnbow
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Team SER
October 9, 2025
"I had Brandon’s team for several years now. They are great and Meghan is very helpful!"
"I apologize for any inconvenience you've experienced. We take your feedback seriously and are committed to resolving this issue promptly. We will be reviewing our system and processes to insure this never happens again. Thank you for bringing this to our attention."
Sarah Khan
September 28, 2025
"Working with Jordan has been such a smooth experience!! He was always quick to respond, explained the policy clearly, and walked me through details I didn’t fully understand. The whole process of moving and switching units felt easy and seamless thanks to his help. Highly recommend working with him!!"
"Thank you so much for your kind words, Sarah Khan! I'm thrilled to hear that Jordan made your experience smooth and seamless. We appreciate your recommendation!"
paisley hillegeist
September 24, 2025
"Excellent communication and friendly staff. One less thing to worry about!"
"Thank you, Paisley Hillegeist! We're thrilled to hear that our communication and friendly staff helped ease your worries. Your support means a lot to us!"
Cierra Steele
September 22, 2025
"Briley is wonderful and a huge asset to the team!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Tori Coey
September 19, 2025
"Thank you, Briley! Was great working with you!"
"Thank you so much, Tori Coey! It was a pleasure working with you as well. Your support means a lot to us!"
Hernan Alvero
August 28, 2025
"Very helpful. Very polite people"
"Thank you for the review! We appreciate you! "
Randall Yeoman
August 20, 2025
"Very friendly and willing to talk you through all the insurance-ese. Knows his stuff."
"Thank you, Randall Yeoman! We're thrilled to hear that you found our team friendly and knowledgeable. Your kind words mean a lot to us!"
Andrew Brown
August 15, 2025
"I call they was very helpful and gave me information I need in very quick n understanding matter"
"Thank you, Andrew! I'm glad to hear that our team was able to provide you with the information you needed quickly and clearly. We appreciate your kind words and look forward to assisting you again!"
Toni Simons
August 11, 2025
"Great experience! Very detailed information! Brandon was very nice !"
"Thank you so much for the review! I truly enjoyed our time together. "
Valentina Nikova
July 17, 2025
"We’ve had an outstanding experience with Brandon Turnbow’s State Farm® Insurance office from the very beginning of our journey—even before we officially moved to Tennessee. Their team welcomed us with incredible customer service and competitive rates on renters insurance, making us feel supported and valued right away. When we relocated, they seamlessly helped us transition to auto insurance, once again offering excellent coverage at a great price. And now, as proud new homeowners, we are truly grateful that they went above and beyond to insure our new home—providing us with a comprehensive policy at an amazing rate. Throughout every stage, Brandon and his team have shown professionalism, kindness, and a genuine commitment to making the insurance process smooth and stress-free. We feel lucky to have found an agency that not only meets our needs but exceeds our expectations every time. Thank you, Brandon Turnbow and team, for being such a reliable part of our Tennessee journey! — Valentina, Serghei, and Alexa"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Justin Briggs
July 17, 2025
"Briley was great to work with. Super helpful and responded to questions in a timely manner."
"Thank you, Justin! I’m thrilled to hear that Briley provided you with great service and was helpful in answering your questions. We appreciate your feedback!"
Aneesh Prodduturu
July 8, 2025
"Brandon was a fantastic! He was always so cooperative and made everything easy to understand. I always felt like he had my best interests at heart. I'd highly recommend him to anyone looking for a reliable and helpful insurance agent"
"Thank you for your kind words! "
Tangela Gant
July 8, 2025
"Briely,The staff is very professional, friendly good service and take care of you what ever you need they are the best 😍"
"Thank Tangela! We appreciate you so much! "
Christie sparks
June 11, 2025
"He is always there to help you no matter what!!Weather it be auto,life, or house insurance!!! He goes the extra mile!! Thank you!!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Nick Squillante
June 6, 2025
"Brandon did a great job explaining and detailing a policy my wife and I were trying to decide if we needed. He took all our questions and concerns and helped us choose the right option! I couldn’t ask for better communication and care! We’ll be using him for all our insurance in the future for sure! If you want someone who actually cares, give him a call for sure!"
"Thank you Nick! I’m glad we could help you and your family better understand your insurance needs. We appreciate your business! "
Ellen Lavalette
June 1, 2025
"Dylan Croasdale was so helpful, professional kind and very quick to answer and return calls and so very patient! He really helped us out last minute!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Danielle Ceciliano
May 28, 2025
"Absolutely the best customer service around! I've been with them for 5 years and I'm always happy to recommend this office. I've mostly spoken to Briley and she's amazing! Reliably kind, knowledgeable, and always happy to go the extra step beyond expectations. That's the difference between good customer and great customer service, and this office is always great!"
"Thank you Danielle! We appreciate your business. "
Christie Brown
May 28, 2025
"Best team to work with for all your insurance needs! They answered all our questions and came up with fast solutions for any issues that may have occurred! Highly recommend!"
"Thank you for a 5 star review and recommendation Christie!"
Lannette Klassen
May 28, 2025
"I have been with State Farm for many years and when we moved here to Tennessee, Briley and Brandon were super helpful and got us all set for our home and cars. Always so very kind, we love the Southern hospitality."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
rdavis9754
May 28, 2025
"Great customer service!!!!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Austin.Rishel
May 16, 2025
"Dylan was super helpful. Respectful and much appreciated"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Ciona Drake
May 13, 2025
"STATE FARM has been with me since I was a teenager and they have yet to disappoint. I always have questions but they are so patient and they don't take advantage of my naivety. They explain everything thoroughly. I would recommend using this office for good prices and great staff"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Karla Etheridge
May 13, 2025
"Brandon Turnbow and his dedicated staff are always so kind and helpful! They are always available whenever I need anything or have any questions. I would definitely recommend doing business with this State Farm office."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Maxine Villafane
April 21, 2025
"I switched to state Farm a year ago...Jordan from State Farm has taken care of me ever since ..today I added life insurance which can be tricky if u get confused like me but I asked alot of questions and Jordan took care of every single one...if your looking for the best in Columbia area I pick this place!!! Thanks for making us yes me and my family taken care of!!"
"Thank you for trusting us for all your insurance needs! "
Amanda Grantham
March 31, 2025
"Everyone is always quick to respond and easy to communicate with. I can call, text, or email and the service is the same. Definitely recommend."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"